உங்கள் கூடையில் சேர்க்கப்படவில்லை!
Book House believes in helping its customers as far as possible, and has
therefore a liberal cancellation policy. Under this policy:
Cancellations will be considered
only if the request is made within 48 hours of placing an order. However, the
cancellation request will not be entertained if the orders have been
communicated to the vendors/merchants and they have initiated the process of
There is no cancellation of
orders placed under the Same Day Delivery category.
No cancellations are entertained
for those products that the
Dravidian Book House marketing team has
obtained on special occasions like Pongal, Diwali, Book Fair etc. These are
limited occasion offers and therefore cancellations are not possible.
Book House does not accept
cancellation requests; however, replacement can be made if the customer
establishes that the quality of product delivered is not good.
In case of receipt of damaged or
defective goods please report the same to our Customer Service team. The
request will, however, be entertained once the merchant has checked and
determined the same at his own end. This should be reported within 2 days of
receipt of the products.
In case you feel that the product
received is not as shown on the site or as per your expectations, you must
bring it to the notice of our customer service within 24 hours of receiving the
product. The Customer Service Team after looking into your complaint will take
an appropriate decision.
No refunds will be entertained.